Privacy Policy

At Locknload Solutions, accessible from solutionslocknload.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Locknload Solutions and how we use it.

1. Information We Collect

If you contact us directly or use our service request forms, we may receive additional information about you. The personal information that you are asked to provide includes:

Identification Data: Name and last name.

Contact Data: Email address and phone number.

Service Data: Type of locksmith service requested and the specific message or description of your emergency/project.

Technical Data: IP address, browser type, and operating system (collected automatically via Google Analytics).

2. How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our locksmith services.

Improve and Personalize: Understand how you use our website to improve the user experience.

Communication: Contact you via phone, SMS, or email to provide quotes, confirm appointments, or respond to inquiries.

Marketing & Advertising: We use your data to run targeted ad campaigns on Google Ads, Instagram, and Facebook (Meta Ads). This helps us show our services to people who actually need them in the Salt Lake City area.

Security: To prevent fraudulent activity and ensure the safety of our digital infrastructure.

3. Log Files & Analytics

Locknload Solutions follows a standard procedure of using log files. These files log visitors when they visit websites. We use Google Analytics to monitor website traffic. This includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable on the site.

4. Advertising Partners Privacy Policies

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on our site. They automatically receive your IP address when this occurs.

Google Ads & Remarketing: We use cookies to serve ads based on a user’s prior visits to our website.

Meta Pixel (Facebook/Instagram): We use this to track conversions and build targeted audiences for our social media advertisements.

5. Data Protection Rights (CCPA/CPRA & GDPR)

Although we primarily serve the Salt Lake City area, we aim to comply with high data protection standards. You have the right to:

Request copies of your personal data.

Request that we correct any information you believe is inaccurate.

Request that we erase your personal data, under certain conditions.

6. Contact Information

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:

• Website: solutionslocknload.com
• Email: info@solutionslocknload.com
• Phone: (801) 608-2993
• Address: Salt Lake City, Utah